What is the highest altitude you go to on your treks?
The highest point we reach is the summit of San Cristobal 1,745m (5,725 feet), which is the tallest volcano in Nicaragua.

Are your treks hard?
It depends on the trek.  Some, like our one day trip to Lago Asososca and Leon Viejo is accessible to all.  Others, like San Cristobal and Momotombo are more suitable for you the very fit.  How difficult the treks are will depend on fitness level, ability to cope with heat, previous hiking experience, etc.

What if I don´t have all my own equipment?
Quetzaltrekkers has a supply of donated gear including sleeping mats, sleeping bags, tents, tarps, backpacks, and more to supplement anything you may be missing.  As all of our equipment is donated to us, the quality of the equipment can vary greatly between items. Equipment rental is included in the cost of the trek, although we strongly encourage each client to use as much of their personal gear as possible. 

Can a big enough group of people leave on a trek on a different day from the ones in the calendar?
Possibly.  It depends on the availability of guides and equipment, whether it is high or low season, and a number of other factors.  Each request is considered independently, and it is best to contact the Quetzaltrekkers office either by e-mail or phone, which can be done via leon@quetzaltrekkers.com. 

Can I leave spare bags and/or valuables with you while I am on a trek?
Yes. Spare bags can be left in our office while you are out on a trek, and valuables such as passports, ATM cards, etc. can be left in our safe.

Are the volcanoes you trek on active?
Yes.  San Cristobal, Momotombo, Cerro Negro, and Telica are all active volcanoes and many of them have erupted in the last decade.  Accordingly, there is inherent risk in participating in activities that bring you close to the base, source, etc.  In order to minimize the risk, Quetzaltrekkers pays close attention to all governmental warnings and adheres to any governmental recommendations or restrictions.  This means that sometimes trips can be cancelled due to unexpected volcanic activity. 

Do I have to carry my own pack?
Yes, clients are required to carry their own packs. In the case of an emergency, guides can carry a client's equipment. On the first day of Telica and the first day of El Hoyo pony service is available for an additional fee.  Porter service is never available. 

Do you accommodate dietary restrictions?
Yes, a number of our clients are vegetarians or vegans and our food is prepared accordingly.

How long in advance should I reserve a space for a trek?
Your spot will be reserved once we receive a deposit in person, preferably prior to noon the day before the trek. 

Do you take phone or email reservations?
We can take note that you are interested, but your spot will not be guaranteed until we receive your cash deposit in person.

Do you still go if it is raining?
Our treks run rain or shine.  We plan for the worst weather and hope for the best.

Do the Quetzaltrekkers volunteers get paid?
No. All profits from treks go directly to the causes Quetzaltrekkers supports.  No trek money is given to the guides as payment for their time and effort. Volunteers cover their own personal living expenses through tips (which are always appreciated) and their own savings. We´re all here for the kids.